Shipping policy

All goods are shipped from our location in Toronto, Canada.

Our carrier of choice is FEDEX.

Please Note that FEDEX cannot delivery to PO addresses or Military Bases.

Once your order is ready to ship it's scanned at pick up by FEDEX.  Soon after you'll receive an email with your FEDEX Tracking number.  This will allow you to track your parcel online at fedex.com. 

Canada Deliveries:
Canadian customers will pay all applicable taxes based on their ship to location/Province.

USA Deliveries:
All goods sold through www.udreplicas.com to the USA will have the appropriate 'Duties & Taxes' added to their shopping cart. In doing so, this will eliminate all Brokerage Fees and there will be no further charges required upon receipt of goods. Furthermore, this will eliminate the need for US Customs to contact each US resident in advance prior to delivery. Once your purchase is made and confirmed there will be NO further customs, duties, brokerage fees or taxes required to be paid upon receipt of your goods.

Overseas Deliveries:
All goods shipping to any country outside of Canada or the USA may be subjected to their own duties and taxes for goods being imported into their respective countries. These fees are not additional shipping costs nor are they in any way payments to or for Universal Designs Ltd.. Once you have your order confirmation, that is proof that shipping has been paid accordingly and in full, so there are no other outstanding fees to be paid to Universal Designs Ltd..